「Joining, withdrawing, and rejoining」についての質問一覧

30件中 11 - 20 件を表示

I can't complete SMS verification. What should I do?

We will check the status of our members. Please contact customer support fi...

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Why is SMS verification necessary?

We are using SMS authentication to verify your identity. Our company offers...

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The SMS verification screen does not appear.

The SMS verification screen will not appear unless you are logged in. Pleas...

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What should I do if I accidentally subscribed to the wrong option?

If you have mistakenly subscribed to an option (such as the unlimited Calla...

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Is it okay to cancel my membership right before the payment due date?

If you complete the cancellation process by 23:59 (Japan time) the day befo...

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If I cancel my membership in the middle of the month, will I receive a prorated refund for the remaining period?

Even if you cancel your membership in the middle of the month, there will b...

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What should I do if I forget my password and can't log in?

If you have forgotten your password, you can log in again by setting a new ...

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If I rejoin, will my chat logs, favorite instructors, coins, and other data be carried over?

Upon rejoining, your data, such as your class history and chat logs from be...

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Please tell me how to cancel my membership.

▪️Introduction (Regarding the difference between withdrawal and temporary s...

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I'm taking lessons on both my smartphone and PC. If I want to cancel my membership, do I need to complete the cancellation process on both platforms?

You only need to cancel your membership once. Whether you complete the canc...

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